Ryan Jones:"Client "Z", hundreds of satisfied clients can attest to the honesty, competency, and integrity of myself and my firm. Your opinion is a miniscule outlier. In the past, in rare cases when a client has been unhappy, I have been able to explain the situation and satisfy the concern. In fact, I generally apologize to distressed clients, even if I believe we are not to blame. But in your situation, no apology is warranted. This review contains dishonest statements and omissions. Our firm provided competent representation, and we offered to represent you in litigation for a $2,000 retainer payment (which was necessary not only for the "answer" you reference but also to act as counsel of record in ongoing litigation). As you may verify with other law firms, asking for $2,000 as a litigation retainer payment is very low. Furthermore, you made certain representations to our firm which later turned out to be untrue. Therefore, I find your review wholly unfounded and verging on defamation."