Margaret seemed legitimate and even helped my family in the past. However her diminished mental capabilities render her incapable to continue practicing. She completely mis-filed on outdated forms, so we sent in the correct forms, or so we thought. 5 months later after hours to talk to uscis she never sent in corrected forms. Also she disapeared for 2 months when a request for evidence showed up. She said it was due to her brothers death. However when I texted and called pretending to be a new client she answered. So she was screening calls. We got a new lawyer who asked us to get margaret to give the whole file to her. Margaret has now completely lost the whole file. Filing official complaints with bar association right now.