I was introduced to Ivan when the direction of my mother's case changed. Although we never met in person, I felt quite comfortable in all aspects of how he handled my mothers case and I truly trusted the suggestions and advice he consistently provided. From not knowing whether we even had a case to an outcome that is truly remarkable, Ivan provided consistent follow up, updates and advice during the entire time he worked this case. He was compassionate when discussing the details of possible outcomes and was able to guide my mother and I in the best direction for her.