I'm very disappointed with my representation from this law firm. I feel that it was a waste of time and money. The service was good up until the moment the case was over and the money stopped coming in. From that point on, I couldn't get Jeff to return a text or a phone call. It took me over 3 months to finally get a "response." I was very specific in my text and voice messages that I just wanted a quick follow-up phone call to discuss my options moving forward. But once he was done fulfilling his contractual obligation, he was no longer interested in my situation or anything that I had to say. I think the thousands of dollars I paid him to represent me should entitle me to a quick 5 minute follow-up phone call, but he didn't feel the same way. Needless to say, I felt disappointed and betrayed. Even in a fast food restaurant they'll still deal with you after they've taken your money, but unfortunately that's not the case with the Jacobson Law Firm.